Shipping & Refund Policy

Customer satisfaction is our top priority. Hence we’re only offering express post  delivery to ensure you receive your order as soon as possible.

Express shipping is a flat rate of $13.99 Australia-wide.

All orders are shipped within 24 hours upon confirmation of payment during week days. Any orders placed after 13:00 AEST on Friday throughout the weekend, your order will be shipped on the following Monday morning.

Express post turn-around time frame in metropolitan areas are between 1-2 business days. Regional areas can expect delivery between 2-3 business days.


 Dec 2023 update*

Due to ongoing reports of parcel thefts around apartment complex, we have added the signature on delivery for all orders exceeding certain dollar threshold.

If you are unable to attend at the point of delivery, the parcel will be allocated to the nearest postal office for collection.

This service is free of charge to ensure the safety of your order.

Exchange & Refund: 

All sales are final.

Due to hygiene reasons, we do not offer exchange or refund unless the item is faulty.

For any faulty product, please contact our customer service team within 7 days from the purchase date to arrange for replacements.